In 1999 Albion Water was the first new regulated water company (or NAV) to be awarded since water industry privatisation. The original site has since been transferred to Albion Eco who have continued the groundbreaking work for our end customers.

New appointee

New appointments and variations (“NAVs”) allow companies to offer water, sewerage or water and sewerage services to a specific geographic area instead of the existing incumbent company. As a result, developers and large business customers can choose their supplier for these services and enjoy the benefits that they can deliver.

Who is eligible?

In order to choose a new appointee, a customer’s site must meet one of the following criteria.

• The unserved criterion. The site has no existing mains water connection and it has no existing mains sewer connection.
• The consent criterion. The existing local monopoly supplier agrees to transfer the site or premises to another company.
• The large user criterion.
  The site is in Wales and the customer uses more than 250 megalitres of water a year.
  The site is in England and the customer uses more than 50 megalitres of water a year.